Support

Help for keeping subscriptions under control.

Find answers to common questions about Subtle, local storage, reminders, App Lock, exports, and billing records.

Contact

Need help?

For support requests, bug reports, or privacy questions, contact the developer by email.

Email support
Data

Where is my data stored?

Subtle stores your subscriptions and preferences locally on your device. The app does not require an account and does not sync data to Subtle servers.

Reminders

Why am I not receiving renewal alerts?

Make sure notifications are enabled for Subtle in iOS Settings. Renewal reminders are local notifications, so they depend on your device notification settings.

Security

How does App Lock work?

App Lock uses Apple's system authentication. Subtle does not access or store your Face ID, Touch ID, or passcode data.

Export

Can I export my subscriptions?

Yes. Subtle can export your subscription data when you need a copy. Export files are created locally and shared only when you choose to share them.

Delete

How do I delete my data?

You can delete subscriptions and templates inside the app. To remove all app data, delete Subtle from your device.